Conflict Management Training Course

Duration :1 Day
Venues :Manchester - £295+vat

  • 6 No more than 6 delegates
  • 5 star rated courses
  • Practice led learning
  • 3 month online support
  • Lunch & refreshments provided

Conflict Resolution Training

During this one day course, you will learn about the different strategies for managing with conflict effectively, in order to build stronger relationships and minimise the negative impact on performance and productivity.

All of us experience conflict – some more than others. We argue with our spouses, family, children, parents, disagree with friends and strangers. At times, we lose sight of the fact that all this conflict is normal. So long as there are people, there will be conflict! The first thing to learn about conflict is that it isn’t wrong or bad, it’s just part of life and normal. We should expect it to occur, accept it existence. However, the best thing is to learn how to deal with it effectively and productively.

Conflict Management Course Objectives

- Understand conflict why we need to deal with it in the organisation

- Recognise the five most common conflict resolution styles, and when to use them

- Use effective communication skills to deal with conflict

- Develop effective techniques for intervention strategies

- Apply a strategic conflict model to deal with inter-team issues

- Become more confident when managing conflicts so as to enhance productivity and performance

Who should attend our Conflict Management Training?

Anyone who manages, leads, or supervises a team who have not yet received formal training or managers, team leaders & supervisors looking for a refresher course.

Why choose our Conflict Management course?

Our highly experienced trainers use a blend of live demonstrations and supervised exercises, with feedback that refines and integrates your learning experience, to develop your conflict management skills.

Small class sizes of 6 or less allow you to have personalise feedback and supervision during the course

WHY CHOOSE M TRAINING’S Conflict Management COURSE
  • Run by a specialist Trainer with over 10 years experience in running conflict management courses
  • This course is limited to 6 places so you are guaranteed personal support throughout the day
  • From Only £295 + VAT per delegate
  • Convenient locations in Manchester, Leeds, Liverpool and Birmingham.
  • We provide one to one and private group courses throughout the UK
  • Course notes and support material
  • Lunch & refreshments provided
  • Certificate of achievement

Enquire about Conflict Management Training

Conflict Management Course Outline

    • Different types of workplace conflict
    • Why conflict occurs
    • Effective communication during challenging disputes
    • Conflict resolution strategy in order to resolve issues
    • Facilitate conflict to resolve a dispute
    • Interventions so as to stop conflict escalating
  • Course Objectives

    • Understand conflict why we need to deal with it in the organisation
    • Recognise the five most common conflict resolution styles, and when to use them
    • Use effective communication skills to deal with conflict
    • Develop effective techniques for intervention strategies
    • Apply a strategic conflict model to deal with inter-team issues
    • Become more confident when managing conflicts so as to enhance productivity and performance
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Head Office: Unit 40, Greenheys, Manchester Science Park, Pencroft Way, Manchester, M15 6JJ