Outlook Training Course

Outlook Course Outline

• E-mail options

  • Mark mails Private or Confidential 
  • Use voting buttons 
  • Read receipts 
  • Delay sending of an e-mail 
  • Set mail expiry date 
  • Redirect e-mails 
  • Use Quick Parts

• Using Calendar

  • Add appointments
  • Manage meeting requests
  • Use Scheduling Assistant
  • Create recurring meetings
  • Share calendars with colleagues
  • Accept/decline meeting request
  •  Control meeting request responses using rules
  • Create Calendar groups
  • Add new calendars

• Managing Incoming Mail

  • Add categories to e-mails
  • Use Automatic Replies
  • Add rules to Automatic Replies

• Contacts

  • Create a new contact
  • Find a contact
  • Share contacts
  • Assign a task to a contact
  • Export Contacts to Excel

• Housekeeping

  • Create folders within the Inbox
  • Create rules to automatically manage mails
  • Manage Sent and Deleted items
  • Create and use Search folders
  • Archive messages
  • Manage Junk E-mail
  • Add Safe and Unsafe recipients
  • Block recipients

• Tasks

  • Create a Task
  • Create a recurring task
  • Assign a task to a colleague
  • Receive an assigned task
  • Track an assigned task
  • Add details to Task: hours worked; mileage etc.
  • Create status report

• Notes

  • Create a new Note
  • Edit a Note
  • Delete a Note Viewing your Notes

• Microsoft Lync

  • Manage on-line presence
  • Use of Chat feature
  • Share your desktop
  • Share a PowerPoint presentation
  • Share a white board

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