Outlook Training Course

Duration :1 DayCost: From £490
Venues :Manchester | UK Wide | Online


Outlook Training Course

This practical 1 day course is designed to help Outlook users become more effective in managing their everyday tasks such as organising their contacts, calendars and to-do lists.

Outlook Training Course Introduction

Microsoft Outlook is one of the most popular email clients for businesses and while most people know how to send and receive emails; there is a lot more to Outlook.

This Outlook training course is designed to teach you how you can utilise the basic features and some more advanced features of Outlook to help you organise your emails, contacts and calendars and aid with Time Management

You will learn how to manage meetings more efficiently, create and edit Contacts and manage your daily tasks effectively.

Also covered are the more advanced features of Outlook such as customising mail delivery options, creating Search folders and adding Favourites.

Outlook Training Course Topics

  • Using the Calendar effectively
  • Managing Contacts
  • Creating and assigning tasks
  • Utilising Email Options
  • Delay sending an email, setting an expiry and redirecting
  • Use Quick Parts
  • Managing incoming mail
  • Using Automatic Replies
  • Creating and using folders
  • Utilising automated rules to manage mails
  • Creating and Using Search Folders
  • Managing Junk Mail and archiving messages
  • Managing Safe, Unsafe and blocking recipients
  • Creating and Managing Notes
  • Microsoft Lync (Where applicable)

For a full course outline see the Course Outline tab on the menu below - or click here to download a PDF

Classroom & Online Outlook Courses

Our 5-star rated Outlook Courses are available online as well as in Manchester and throughout the UK.

Our online courses are run on Microsoft Teams or Zoom.

Who is this Outlook Course For?

This course is designed for people who are new to Outlook or are using Outlook in a limited capacity and want to learn more.

You do not need any prior knowledge of Outlook. 

Private Microsoft Outlook Training Course Venue & Prices

This course can be ran at your premises or at our training centre in Manchester.  The course content can be tailored to suit your requirements but a standard course outline is given at the bottom of this page. Prices start from £450+vat and are dependent on number of delegates, location and uniqueness of course content.

Why Choose M Training's Outlook Course

  • Run by a highly experienced Outlook trainer
  • This course is limited to 6 delegates so you are guaranteed personal support throughout the course
  • Convenient locations in central Manchester, Leeds, and Liverpool
  • Course notes and support material provided
  • Lunch and refreshments provided
  • Certificate of achievement
  • 5 Star Rated Courses
  • Private courses - so you are guaranteed personal support throughout the course available from £450 + VAT 
  • Courses can be run at your offices or convenient locations throughout the UK

Please select from the tabs below for more information

Private Microsoft Outlook Courses

We are happy to run private Outlook courses at your offices, at our Manchester office, or at a venue to suit you.

The course content can be adapted to suit your requirements. Our trainer will contact you to discuss what you are looking to achieve and the level of prior knowledge the delegates have.

Private Outlook courses are ideal if you have a number of people to train, or you want a bespoke course outline.

Classroom-based private courses are available from £590 + VAT

Online private courses are available from £450 + VAT

To get a quote please complete the form below or call us on 0161 226 6032.

Private Outlook Training Course Enquiry

Outlook Training Course Outline

  • E-mail options

    • Mark mails Private or Confidential 
    • Use voting buttons 
    • Read receipts 
    • Delay sending of an e-mail 
    • Set mail expiry date 
    • Redirect e-mails 
    • Use Quick Parts
  • Using Calendar

    • Add appointments
    • Manage meeting requests
    • Use Scheduling Assistant
    • Create recurring meetings
    • Share calendars with colleagues
    • Accept/decline meeting request
    •  Control meeting request responses using rules
    • Create Calendar groups
    • Add new calendars
  • Managing Incoming Mail

    • Add categories to e-mails
    • Use Automatic Replies
    • Add rules to Automatic Replies
  • Contacts

    • Create a new contact
    • Find a contact
    • Share contacts
    • Assign a task to a contact
    • Export Contacts to Excel
  • Housekeeping

    • Create folders within the Inbox
    • Create rules to automatically manage mails
    • Manage Sent and Deleted items
    • Create and use Search folders
    • Archive messages
    • Manage Junk E-mail
    • Add Safe and Unsafe recipients
    • Block recipients
  • Tasks

    • Create a Task
    • Create a recurring task
    • Assign a task to a colleague
    • Receive an assigned task
    • Track an assigned task
    • Add details to Task: hours worked; mileage etc.
    • Create status report
  • Notes

    • Create a new Note
    • Edit a Note
    • Delete a Note Viewing your Notes
  • Microsoft Lync

    • Manage on-line presence
    • Use of Chat feature
    • Share your desktop
    • Share a PowerPoint presentation
    • Share a white board

Manchester Outlook Courses

Our Manchester Venue:

Private Outlook courses can be held at your offices or our Manchester training venue.

The courses run 9.30am to 4.30pm at:

Greenheys Business Centre
Manchester Science Park
Pencroft Way
M15 6JJ

Public Transport/Parking:

Free visitor parking is available at car park at the front of Greenheys building.

Manchester Oxford Road Train Station - 15 min walk

Manchester Piccadilly Train Station - 30 min walk


Please let us know in advance if you have any mobility issues and will need any assistance. Disabled parking is provided.

More Information about our Manchester training courses, along with a map, can be found on our Manchester Training Page

MS Outlook Course Online

The Online MS Outlook courses are run on Zoom.

You will be sent a link to join the training session the day before the course along with any course materials needed.

The courses run from 9:30 am to 4 pm. 

Because we limit the number of delegates to a maximum of 6 on our public courses specific timings are flexible, but generally, the day will run as follows:

9.20 am | Sign in

9.30 am | Start - First session

11.00 am | 15 min break

11.15 am |  Second session

12.30 pm  | 30 min break

1.00 pm  | Third session

2.15 pm | 15 min break

2.30 pm | Fourth session

3.50 pm | Finish & Q&A

4.30pm | End

Find out more about how our online courses work on the Online Courses Page

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