Effective Communication Skills Training Course
Duration :1 DayCost: From £245
Venues :Manchester | Leeds | Liverpool | Online
Effective Communication Skills Training Course
Effective communication plays a vital role in an individual's success and performance. This is a one day training course that will help you to become a more inspirational and effective communicator.
Effective Communication Skills Course Introduction
Effective communication skills are essential for every employee, especially managers who need strong communication skills in order to lead people and be a role model.
Investing one day in our Effective Communications Skills Training Course will help you communicate with others to get the most out of your team and help you articulate and project your views more effectively.
It will help build your confidence and your communication skills and enhance your ability to instruct, influence and motivate others.
Communication Skills Training Course Objectives
- How to set clear guidelines for effective communication skills in the workplace
- Understand the everyday barriers to communication
- Appreciate the important elements of effective face-to-face communication and how to use them to be a confident communicator
- Develop questioning skills in order to obtain the information that you need
- Increase active listening skills so that you clearly understand messages
- Recognise different personality types and how to adapt your communication style
- Learn how to be assertive so that you influence and persuade people whilst building and maintaining rapport
For a full course outline see the Course Outline tab on the menu below - or click here to download a PDF
Benefits of Communication Training
Delegates attending this training course will gain
- Appreciation of how to communicate positively face-to-face
- An understanding of how to control your communication skills in order to be more effective
- Recognise the different behavioural styles
- An understanding of how to adapt your style to interact successfully with others
- An understanding of communication errors and how to prevent them
Classroom & Online Communication Skills Courses
Our 5-star rated Communication Skills Courses are available online as well as in Manchester, Leeds, Liverpool and Birmingham.
See the dates below for a public course or contact us for one to one or private courses.
Who Should Attend the Communication Skills Training Course?
This course is targeted at any member of staff who wants to maximise the impact of their communication skills and whose work depends on successful interaction with others.
The course is also suitable for people who are looking to improve how they communicate and interact with others in a non-work environment.
Why Choose M Training's Effective Communication Skills Training Course?
- Run by a specialist communication skills trainer with over 10 years' experience in running communication skills courses
- This course is limited to 6 places so you are guaranteed personal support throughout the course
- Convenient locations in Manchester, Leeds, Liverpool, Birmingham and Online
- High quality course notes and support material
- Lunch and refreshments provided
- Certificate of Achievement
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6 No more than 6 delegates
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5 star rated courses
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Practice led learning
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3 month online support
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Lunch & refreshments provided
Select from the tabs below to find out more:
Effective Communication Skills Course Dates
Click on the location tabs to see the available dates for our public Effective Communication Skills Course for each city and online.
Online Communication Skills Courses
Timings: The Communication Skills online course starts at 9:30am and will finish around 4:00pm with plenty of breaks. Timings for private courses can be arranged to suit you.
Payment: Once booked an invoice will be sent which can be paid by Credit Card, via Bank Transfer or Cheque
PRIVATE ONLINE COURSES
Our Online one-to-one and private group training in Communication Skills is available from £220 + VAT (3 hours) or £390 + VAT (6 hours).
Key benefits:
Highly Interactive: You will see the trainer, their screen and be able to chat/ask questions.
Ongoing Support: After the course, you receive the course notes, certificate and 3 months online support.
Contact us if you want to book an online Communication Skills course
Click here for information about how our online Courses work
Classroom Based Courses
Timings: The Communication Skills course starts at 9:30am and will finish around 4:00pm with 45 mins for lunch. Timings for private courses can be arranged to suit you.
Payment: Once booked an invoice will be sent which can be paid by Credit Card, via Bank Transfer or Cheque
Lunch & Refreshments: A great lunch and plenty of tea/coffee & biscuits are provided on all Communication Skills public courses
PRIVATE CLASSROOM COURSES
One-to-one and private group courses are available for Communication Skills Training from £590 + VAT (Full Day)
These courses are ideal if you cannot make one of the set course dates or if you already know the basics and want something more specific.
After the course, you receive the course notes, certificate, and 3 months of online support.
More Information can be found on the Private Course Enquiry Tab (above) or call us on 0161 226 6032 or contact us
Private Communication Skills Training Courses
One-to-one and private group Communication training courses are available from £590 + VAT.
Online Private Communication Skills courses are available from £220 + VAT (3 hours) or £390 + VAT (6 hours).
A private course is ideal if you cannot make one of the set Communication Skills course dates or if you want a different course outline/focus.
We are happy to run private Communication Skills courses at your offices anywhere in the UK, at our Manchester office or at a venue to suit you.
To enquire about a private Communication Skills course please email info@mtraining.co.uk or call 0161 226 6032 to discuss your requirements.
Private Communication Skills Training Enquiry
Effective Communication Skills Training Course Outline
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Course Topics
- Understanding effective communication
- Factors affecting communication
- How a message flows
- Barriers to communication and how to overcome them
- The dynamics of face-to-face communication - body language and tone of voice
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- The power of words in communication
- Developing good listening skills
- Being able to ask the right questions
- Transmitting your message clearly and accurately
- The differences between aggressive, assertive, and passive behaviour
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- How to use the assertiveness technique
- Behaviour Style Analysis - Amiable, Expressive, Analyst, Driver
- Adapting your styles to interact better with others
- Know how to build relationships with others
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Course Objectives
- Set clear guidelines for effective communication skills in the workplace
- Understand the everyday barriers to communication
- Appreciate the important elements of effective face-to-face communication, and how to use them to be a confident communication
-
- Develop questioning skills in order to obtain the information that you need
- Increase active listening skills so that you clearly understand messages
-
- Recognise different personality types and how to adapt your communication style
- Learn how to be assertive so that you influence and persuade people whilst building and maintaining rapport
Manchester
Our Manchester Venue:
All our Communication Skills Courses Manchester are run from 9.30am to 4pm at our head office:
Greenheys Business Centre
Manchester Science Park
Pencroft Way
Manchester
M15 6JJ
Public Transport/Parking:
Free visitor parking is available at car park at the front of Greenheys building.
Manchester Oxford Road Train Station - 15 min walk
Manchester Piccadilly Train Station - 30 min walk
Access
Please let us know in advance if you have any mobility issues and will need any assistance. Disabled parking is provided.
More Information about our Manchester training courses, along with a map, can be found on our Manchester Training Page
Leeds
Our Leeds Venue:
Our public Leeds Communication Skills Courses are usually ran 9.30am to 4pm at:
Leeds Marriott Hotel
4 Trevelyan Square,
Boar Lane
Leeds,
LS1 6ET
Public Transport /Parking:
The closest public car park is Trinity Car Park (2 min walk).
The venue is also only a 5 minute walk from Leeds Train Station.
More Information about our Leeds training courses, along with a map, can be found on our Leeds Training page
Liverpool
Our Liverpool Venue:
Our public Communication Skills Training Liverpool are usually ran at 9.30am to 4pm at:
Liverpool Marriott Hotel City Centre
One Queen Square
Liverpool
L1 1RH
Public Transport/Parking:
The closest public car park is Q-Park Queens Square, which is opposite the hotel.
The venue is also only a 5 minute walk from Liverpool Lime Street Station.
More Information about our Liverpool training courses, along with a map, can be found on our Liverpool Training page
Online
The timings of our online courses vary and because we only have 4 delegates on these courses we can be flexible.
The standard timings for the Communication Skills Online course are as follows:
9.15am | Sign in - to check everyone is up ad running on the software – and show them the tools available
9.30am | Start - First session
11.00am | 15 min break
11.15am | Second session
12.45am | 45 min break
1.30pm | Third session
3.00pm | 15 min break
3.15pm | Fourth session
4.30pm | Finish & Q&A
4.45pm | End
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