Effective Communication Skills Training Course
Duration :1 DayCost: From £190
Venues :Manchester | Leeds | Liverpool | Online
Effective Communication Skills Training Course
Effective communication plays a vital role in an individual's success and performance. This is a one day training course that will help you to become a more inspirational and effective communicator.
Effective Communication Skills Course Introduction
Effective communication skills are essential for every employee, especially managers who need strong communication skills in order to lead people and be a role model.
Investing one day in our Effective Communications Skills Training Course will help you communicate with others to get the most out of your team and help you articulate and project your views more effectively.
It will help build your confidence and your communication skills and enhance your ability to instruct, influence and motivate others.
Communication Skills Training Course Objectives
- How to set clear guidelines for effective communication skills in the workplace
- Understand the everyday barriers to communication
- Appreciate the important elements of effective face-to-face communication and how to use them to be a confident communicator
- Develop questioning skills in order to obtain the information that you need
- Increase active listening skills so that you clearly understand messages
- Recognise different personality types and how to adapt your communication style
- Learn how to be assertive so that you influence and persuade people whilst building and maintaining rapport
A full course outline can be found at the bottom of this page
Benefits of Communication Training
Delegates attending this training course will gain
- Appreciation of how to communicate positively face-to-face
- An understanding of how to control your communication skills in order to be more effective
- Recognise the different behavioural styles
- An understanding of how to adapt your style to interact successfully with others
- An understanding of communication errors and how to prevent them
Online Communication Skills Courses
Our 5-star rated, 1 Day public Communication Skills courses are available online as well as in Manchester, Leeds and Liverpool.
You will see the trainer, their screen and be able to chat/ask questions.
For more information about how the Virtual Classroom works take a look at our Virtual Classroom Courses page
Our 1-day online Communication Skills course is 6 hours split into four 1.5 hour live sessions with 3 breaks of 30 minutes.
As we are not providing a room, lunch or refreshments these courses are lower cost.
After the course, you receive the course notes, certificate and 3 months online support.
See the dates below for a public online course or contact us for one to one or private online courses.
Who Should Attend the Communication Skills Training Course?
This course is targeted at any member of staff who wants to maximise the impact of their communication skills and whose work depends on successful interaction with others.
The course is also suitable for people who are looking to improve how they communicate and interact with others in a non-work environment.
Why Choose M Training's Effective Communication Skills Training Course?
- Run by a specialist communication skills trainer with over 10 years' experience in running communication skills courses
- This course is limited to 6 places so you are guaranteed personal support throughout the course
- Convenient locations in Manchester, Leeds and Liverpool
- High quality course notes and support material
- Lunch and refreshments provided
- Certificate of Achievement
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6 No more than 6 delegates
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5 star rated courses
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Practice led learning
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3 month online support
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Lunch & refreshments provided
Select from the tabs below to find out more:
Effective Communication Skills Course Dates
Click on the location tabs to see the available dates for our public Effective Communication Skills Course for each city and online.
Private Communication Skills Courses
One-to-one and private group for Communications Skills courses are available from £690 + VAT and can be run at our offices in Manchester or at your premises throughout the UK
Online Private Communication Skills courses are available from £190 + VAT (3 hours) or £350 + VAT (6 hours).
These courses are ideal if you cannot make one of the set course dates or if you want a different course outline/focus.
For more information complete the form on the Private Enquiry tab or call 0161 226 6032 to discuss your requirements.
More Information
Timings: The Effective Communication Skills course starts at 9:30am and will finish around 4 / 4:30pm with 45 mins for lunch
Payment: Once booked an invoice will be sent which can be paid by Credit Card, via Bank Transfer or Cheque
Private Communication Skills Training Courses
One-to-one and private group Communication training courses are available from £690 + VAT.
Online Private Communication Skills courses are available from £190 + VAT (3 hours) or £350 + VAT (6 hours).
A private course is ideal if you cannot make one of the set Communication Skills course dates or if you want a different course outline/focus.
We are happy to run private Communication Skills courses at your offices anywhere in the UK, at our Manchester office or at a venue to suit you.
To enquire about a private Communication Skills course please email info@mtraining.co.uk or call 0161 226 6032 to discuss your requirements.
Private Communication Skills Training Enquiry
Effective Communication Skills Training Course Outline
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Course Topics
- Understanding effective communication
- Factors affecting communication
- How a message flows
- Barriers to communication and how to overcome them
- The dynamics of face-to-face communication - body language and tone of voice
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- The power of words in communication
- Developing good listening skills
- Being able to ask the right questions
- Transmitting your message clearly and accurately
- The differences between aggressive, assertive, and passive behaviour
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- How to use the assertiveness technique
- Behaviour Style Analysis - Amiable, Expressive, Analyst, Driver
- Adapting your styles to interact better with others
- Know how to build relationships with others
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Course Objectives
- Set clear guidelines for effective communication skills in the workplace
- Understand the everyday barriers to communication
- Appreciate the important elements of effective face-to-face communication, and how to use them to be a confident communication
-
- Develop questioning skills in order to obtain the information that you need
- Increase active listening skills so that you clearly understand messages
-
- Recognise different personality types and how to adapt your communication style
- Learn how to be assertive so that you influence and persuade people whilst building and maintaining rapport
Manchester
Our Manchester Venue:
All our Communication Skills Courses Manchester are run from 9.30am to 4pm at our head office:
Greenheys Business Centre
Manchester Science Park
Pencroft Way
Manchester
M15 6JJ
Public Transport/Parking:
Free visitor parking is available at car park at the front of Greenheys building.
Manchester Oxford Road Train Station - 15 min walk
Manchester Piccadilly Train Station - 30 min walk
Access
Please let us know in advance if you have any mobility issues and will need any assistance. Disabled parking is provided.
More Information about our Manchester training courses, along with a map, can be found on our Manchester Training Page
Leeds
Our Leeds Venue:
Our public Leeds Communication Skills Courses are usually ran 9.30am to 4pm at:
Leeds Marriott Hotel
4 Trevelyan Square,
Boar Lane
Leeds,
LS1 6ET
Public Transport /Parking:
The closest public car park is Trinity Car Park (2 min walk).
The venue is also only a 5 minute walk from Leeds Train Station.
More Information about our Leeds training courses, along with a map, can be found on our Leeds Training page
Liverpool
Our Liverpool Venue:
Our public Communication Skills Training Liverpool are usually ran at 9.30am to 4pm at:
Liverpool Marriott Hotel City Centre
One Queen Square
Liverpool
L1 1RH
Public Transport/Parking:
The closest public car park is Q-Park Queens Square, which is opposite the hotel.
The venue is also only a 5 minute walk from Liverpool Lime Street Station.
More Information about our Liverpool training courses, along with a map, can be found on our Liverpool Training page
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