Effective Communication Skills Training Course
Duration :1 Day
Venues :Manchester, Leeds, Liverpool, Birmingham - £295
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6 No more than 6 delegates
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5 star rated courses
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Practice led learning
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Lunch & refreshments provided
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3 month online support
Not only did the communication skills help me to understand the people who I deal with in life, but it also helped me understand myself. This will help me a lot in communicating when I get back to work after being a trainee and a student for 3 years.
Hibah Wahab | University of Manchester
Effective Communication Skills Training Course
Effective communication plays a vital role in an individual's success and performance. This is a one day training course that will help you to become a more inspirational and effective communicator.
Effective communication skills are essential for every employee, especially managers who need strong communication skills in order to lead people and be a role model.
Investing one day in our Effective Communications Skills Training Course will help you communicate with others to get the most out of your team and help you articulate and project your views more effectively.
It will help build your confidence and your communication skills and enhance your ability to instruct, influence and motivate others.
Benefits of this Effective Communications Skills Course
Delegates attending this training course will gain
- Appreciation of how to communicate positively face-to-face
- An understanding of how to control your communication skills in order to be more effective
- Recognise the different behavioural styles
- An understanding of how to adapt your style to interact successfully with others
- An understanding of communication errors and how to prevent them
Communication Skills Course Objectives
- How to set clear guidelines for effective communication skills in the workplace
- Understand the everyday barriers to communication
- Appreciate the important elements of effective face-to-face communication and how to use them to be a confident communicator
- Develop questioning skills in order to obtain the information that you need
- Increase active listening skills so that you clearly understand messages
- Recognise different personality types and how to adapt your communication style
- Learn how to be assertive so that you influence and persuade people whilst building and maintaining rapport
View the full course outline at the bottom of this page.
Who Should Attend the Effective Communication Skills Course?
This course is targeted at any member of staff who wants to maximise the impact of their communication skills and whose work depends on successful interaction with others.
The course is also suitable for people who are looking to improve how they communicate and interact with others in a non-work environment.
Why Choose M Training's Effective Communication Skills Training Course
- Run by a specialist communication skills trainer with over 10 years' experience in running communication skills courses
- This course is limited to 6 places so you are guaranteed personal support throughout the course
- Convenient locations in Manchester, Leeds and Liverpool
- High quality course notes and support material
- Lunch and refreshments provided
- Certificate of Achievement
- M Training Certification 
- Extensive Course Notes
- Qualified Trainer and Expert
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6 No more than 6 delegates
-
5 star rated courses
-
Practice led learning
-
Lunch & refreshments provided
-
3 month online support
Private Communication Skills Courses
One-to-one and private group for Communications Skills are available from £690 + VAT and can be run at our offices in Manchester or at your premises throughout the UK
These courses are ideal if you cannot make one of the set course dates or if you want a different course outline/focus.
To book please email info@mtraining.co.uk or call 0161 226 6032 to discuss your requirements.
More Information
Timings: The Effective Communication Skills course starts at 9:30am and will finish around 4 / 4:30pm with 45 mins for lunch
Payment: Once booked an invoice will be sent which can be paid by Credit Card, via Bank Transfer or Cheque
Effective Communication Skills Training Course Outline
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Course Topics
- Understanding effective communication
- Factors affecting communication
- How a message flows
- Barriers to communication and how to overcome them
- The dynamics of face-to-face communication - body language and tone of voice
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- The power of words in communication
- Developing good listening skills
- Being able to ask the right questions
- Transmitting your message clearly and accurately
- The differences between aggressive, assertive, and passive behaviour
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- How to use the assertiveness technique
- Behaviour Style Analysis - Amiable, Expressive, Analyst, Driver
- Adapting your styles to interact better with others
- Know how to build relationships with others
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Course Objectives
- Set clear guidelines for effective communication skills in the workplace
- Understand the everyday barriers to communication
- Appreciate the important elements of effective face-to-face communication, and how to use them to be a confident communicato
-
- Develop questioning skills in order to obtain the information that you need
- Increase active listening skills so that you clearly understand messages
-
- Recognise different personality types and how to adapt your communication style
- Learn how to be assertive so that you influence and persuade people whilst building and maintaining rapport
-
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