Effective Communication Skills Training Course

Duration :1 DayCost: From £250
Venues :Manchester | Leeds | Liverpool | Online

Effective Communication Skills Training Course

Develop your skills to become an effective and inspirational communicator and build better relationships in the workplace with this 1-day course.

Communication Training Course Introduction

Effective communication skills are essential for every employee, especially managers who need strong communication skills in order to lead people.

If you’re looking to improve your communication skills in order to build your confidence and enhance your ability to instruct, motivate and develop better relationships with colleagues, this 1-day course is for you.

It will teach you a range of tools and techniques that you can use in the workplace to develop your communication and the way you interact and work with others.


Improve Your Communication Skills

On this Effective Communication Skills you will, through theory and a series of practical exercises, learn how you can improve your communication skills using different tools and techniques.

Gain knowledge about your own, and others behavioural styles, how these can influence communication as well as other barriers to communication.

You will learn techniques to improve communication such as questioning, active listening and assertiveness skills and be able to take these away and implement in your day to day.

A delegate manual will be provided for you to complete through out the course for you to reference after the training as well as 3 months online support for any follow up questions.


Communication Skills Training Course Objectives

By the end of the course you will:

  • How to set clear guidelines for effective communication skills in the workplace
  • Understand the everyday barriers to communication
  • Appreciate the important elements of effective face-to-face communication and how to use them to be a confident communicator
  • Develop questioning skills in order to obtain the information that you need
  • Increase active listening skills so that you clearly understand messages
  • Recognise different personality types and how to adapt your communication style
  • Learn how to be assertive so that you influence and persuade people whilst building and maintaining rapport

For a full course outline see the Course Outline tab on the menu below - or click here to download a PDF


Effective Communication Skills Course Day Details

Our 5-star rated Communication Skills training courses are practical courses with small class sizes, and a maximum of 6 delegates, allowing plenty of time to interact with the trainer and ask questions!

These are held as in-person classroom courses or as live, online courses (over Zoom). All courses run from 9:30 am to 4:30 pm, with plenty of breaks.

Scheduled Effective Communication Skills Courses

Our scheduled public Communication Skills Courses are run in Manchester, Leeds, Liverpool and Online. Dates for these can be found below.

Private / Bespoke Communication Training

Are you looking for in-house Communication Skills training for yourself or your team?

We run private one-to-one and group Communication training at our training centres, at your premises or at a location to suit you, anywhere in the UK. These can also be held Online.

The content of our In-house Communication skills courses can be tailored to your requirements or the needs of your team.

For more information see the Private Course tab further down the page for more information


Who Should Attend the Communication Skills Training Course?

This course is targeted at any member of staff who wants to maximise the impact of their communication skills and whose work depends on successful interaction with others.

The course is also suitable for people who are looking to improve how they communicate and interact with others in a non-work environment.


Why Choose M Training's Effective Communication Skills Training Course?

  • Run by a specialist communication skills trainer with over 10 years' experience in running communication skills courses
  • This course is limited to 6 places so you are guaranteed personal support throughout the course
  • Convenient locations in Manchester, Leeds, Liverpool, Birmingham and Online
  • High-quality course notes and support material
  • Lunch and refreshments provided
  • Certificate of Achievement
  • This Effective Communications Training course has been rated 5 Stars by previous delegates
  • 6 No more than 6 delegates
  • 5 star rated courses
  • Practice led learning
  • 3 month online support
  • Lunch & refreshments provided

Select from the tabs below to find out more:

Communication Skills Training Dates

Browse all public Communication Skills course dates below or use the filter to show only dates in specific locations.

Filter by venue:
  • Course Dates
  • Venue
  • 06 June 2024
  • Manchester
  • View
  • 10 June 2024
  • Online
  • View
  • 03 July 2024
  • Liverpool
  • View
  • 09 July 2024
  • Manchester
  • View
  • 16 July 2024
  • Online
  • View
  • 17 July 2024
  • Leeds
  • View
  • 15 August 2024
  • Manchester
  • View
  • 27 August 2024
  • Leeds
  • View
  • 28 August 2024
  • Liverpool
  • View
  • 29 August 2024
  • Online
  • View
Private Course Enquiries

Online Communication Skills Courses

Timings: The Communication Skills online course starts at 9:30am and will finish around 4:00pm with plenty of breaks. Timings for private courses can be arranged to suit you.

Payment: Once booked an invoice will be sent which can be paid by Credit Card, via Bank Transfer or Cheque

PRIVATE ONLINE COURSES

Our Online one-to-one and private group training in Communication Skills is available from £550 + VAT

 

Key benefits:

Highly Interactive: You will see the trainer, their screen and be able to chat/ask questions.

Ongoing Support: After the course, you receive the course notes, certificate and 3 months online support.

Contact us if you want to book an online Communication Skills course

Click here for information about how our online Courses work

Classroom Based Courses

Timings: The Communication Skills course starts at 9:30am and will finish around 4:00pm with 45 mins for lunch. Timings for private courses can be arranged to suit you.

Payment: Once booked an invoice will be sent which can be paid by Credit Card, via Bank Transfer or Cheque

Lunch & Refreshments: A great lunch and plenty of tea/coffee & biscuits are provided on all Communication Skills public courses

PRIVATE CLASSROOM COURSES 


One-to-one and private group courses are available for Communication Skills Training from £590 + VAT (Full Day)

These courses are ideal if you cannot make one of the set course dates or if you already know the basics and want something more specific.

After the course, you receive the course notes, certificate, and 3 months of online support.

More Information can be found on the Private Course Enquiry Tab (above) or call us on 0161 226 6032 or contact us

Private Communication Skills Training Courses

One-to-one and private group Communication training courses are available from £590 + VAT.

Online Private Communication Skills courses are available from £550 + VAT (6 hours).

A private course is ideal if you cannot make one of the set Communication Skills course dates or if you want a different course outline/focus.

We are happy to run private Communication Skills courses at your offices anywhere in the UK, at our Manchester office or at a venue to suit you.

To enquire about a private Communication Skills course please email info@mtraining.co.uk or call 0161 226 6032 to discuss your requirements.

Private Communication Skills Training Enquiry

Effective Communication Skills Training Course Outline

google-logo.jpg
5
  • Course Topics

    • Understanding effective communication
    • Factors affecting communication
    • How a message flows 
    • Barriers to communication and how to overcome them
    • The dynamics of face-to-face communication - body language and tone of voice
  • Item 2

    • The power of words in communication
    • Developing good listening skills 
    • Being able to ask the right questions
    • Transmitting your message clearly and accurately
    • The differences between aggressive, assertive, and passive behaviour
  • Item 3

    • How to use the assertiveness technique
    • Behaviour Style Analysis - Amiable, Expressive, Analyst, Driver
    • Adapting your styles to interact better with others
    • Know how to build relationships with others
  • Course Objectives

    • Set clear guidelines for effective communication skills in the workplace
    • Understand the everyday barriers to communication
    • Appreciate the important elements of effective face-to-face communication, and how to use them to be a confident communication
  • Item 5

    • Develop questioning skills in order to obtain the information that you need
    • Increase active listening skills so that you clearly understand messages
  • Item 6

    • Recognise different personality types and how to adapt your communication style
    • Learn how to be assertive so that you influence and persuade people whilst building and maintaining rapport

Manchester

Our Manchester Venue:

All our Communication Skills Courses Manchester are run from 9.30am to 4pm at our head office:

Greenheys Business Centre
Manchester Science Park
Pencroft Way
Manchester
M15 6JJ

Public Transport/Parking:

Free visitor parking is available at car park at the front of Greenheys building.

Manchester Oxford Road Train Station - 15 min walk

Manchester Piccadilly Train Station - 30 min walk

Access

Please let us know in advance if you have any mobility issues and will need any assistance. Disabled parking is provided.

More Information about our Manchester training courses, along with a map, can be found on our Manchester Training Page

Leeds

Our Leeds Venue:

Our public Leeds Communication Skills Courses are usually ran 9.30am to 4pm at:

Leeds Marriott Hotel
4 Trevelyan Square,
Boar Lane
Leeds, 
LS1 6ET

Public Transport /Parking:

The closest public car park is Trinity Car Park (2 min walk). 

The venue is also only a 5 minute walk from Leeds Train Station.

More Information about our Leeds training courses, along with a map, can be found on our Leeds Training page

Liverpool

Our Liverpool Venue:

Our public Communication Skills Training Liverpool are usually ran at 9.30am to 4pm at:

Liverpool Marriott Hotel City Centre
One Queen Square
Liverpool
L1 1RH

Public Transport/Parking:

The closest public car park is Q-Park Queens Square, which is opposite the hotel.

The venue is also only a 5 minute walk from Liverpool Lime Street Station.

More Information about our Liverpool training courses, along with a map, can be found on our Liverpool Training page

Online

The timings of our online courses vary and because we only have 4 delegates on these courses we can be flexible.

The standard timings for the Communication Skills Online course are as follows:

9.15am | Sign in - to check everyone is up ad running on the software – and show them the tools available

9.30am | Start - First session

11.00am | 15 min break

11.15am |  Second session

12.45am  | 45 min break

1.30pm  | Third session

3.00pm | 15 min break

3.15pm | Fourth session

4.30pm | Finish & Q&A

4.45pm | End

Communication Skills Training Course Reviews

google-logo.jpg
5
26
Other Course You May Be Interested In
PEOPLE THAT HAVE ENJOYED OUR COURSES
  • AZ 2.png
  • Amazon
  • barclays-course.png
  • BC 2.png
  • Bt
  • Bupa
  • chanel 2.png
  • Jd Sports
  • Jet2com
  • Manchester client logo 8.png
  • Manchester City training 2.png
  • nestle training 2.png
  • Next
  • nhs-logo.png (1)
  • M Training Clients 10.png (1)
  • PTL-Manchester-training-client-logo-200.png
  • skym-courses.png (1)
  • client logo leeds.jpg
  • coop manchester 2.png
  • Tui
  • liverpool training 2.png
  • Siemens
  • Kraftheinz
  • HM Government
Click here to sign up for offers, advice and industry news Subscribe