Effective communication skills are essential for every employee, especially managers who need strong communication skills in order to lead people.
If you’re looking to improve your communication skills in order to build your confidence and enhance your ability to instruct, motivate and develop better relationships with colleagues, this 1-day course is for you.
It will teach you a range of tools and techniques that you can use in the workplace to develop your communication and the way you interact and work with others.
On this Effective Communication Skills you will, through theory and a series of practical exercises, learn how you can improve your communication skills using different tools and techniques.
Gain knowledge about your own, and others behavioural styles, how these can influence communication as well as other barriers to communication.
You will learn techniques to improve communication such as questioning, active listening and assertiveness skills and be able to take these away and implement in your day to day.
A delegate manual will be provided for you to complete through out the course for you to reference after the training as well as 3 months online support for any follow up questions.
By the end of the course you will:
For a full course outline see the Course Outline tab on the menu below - or click here to download a PDF
Our 5-star rated Communication Skills training courses are practical courses with small class sizes, and a maximum of 6 delegates, allowing plenty of time to interact with the trainer and ask questions!
These are held as in-person classroom courses or as live, online courses (over Zoom). All courses run from 9:30 am to 4:30 pm, with plenty of breaks.
Scheduled Effective Communication Skills Courses
Our scheduled public Communication Skills Courses are run in Manchester, Leeds, Liverpool and Online. Dates for these can be found below.
Private / Bespoke Communication Training
Are you looking for in-house Communication Skills training for yourself or your team?
We run private one-to-one and group Communication training at our training centres, at your premises or at a location to suit you, anywhere in the UK. These can also be held Online.
The content of our In-house Communication skills courses can be tailored to your requirements or the needs of your team.
For more information see the Private Course tab further down the page for more information
This course is targeted at any member of staff who wants to maximise the impact of their communication skills and whose work depends on successful interaction with others.
The course is also suitable for people who are looking to improve how they communicate and interact with others in a non-work environment.
Select from the tabs below to find out more:
Timings: The Communication Skills online course starts at 9:30am and will finish around 4:00pm with plenty of breaks. Timings for private courses can be arranged to suit you.
Payment: Once booked an invoice will be sent which can be paid by Credit Card, Paypal, Bank Transfer or Cheque
Our Online one-to-one and private group training in Communication Skills is available from £550 + VAT (6 hours).
Highly Interactive: You will see the trainer, their screen and be able to chat/ask questions.
Ongoing Support: After the course, you receive the course notes, certificate and 3 months online support.
Timings: The Communication Skills course in Leeds starts at 9:30 am and will finish around 4:00 pm with 45 mins for lunch. Timings for private courses can be arranged to suit you.
Payment: Once booked an invoice will be sent which can be paid by Credit Card, Payapl, Bank Transfer or Cheque
Lunch & Refreshments: A great lunch and plenty of tea & coffee are provided on all Communication Skills public courses
One-to-one and private group courses are available for Communication Skills Training from £590 + VAT (Full Day)
These courses are ideal if you cannot make one of the set course dates or if you already know the basics and want something more specific.
After the course, you receive the course notes, certificate, and 3 months of online support.
One-to-one and private group Communication training courses are available from £590 + VAT.
Online Private Communication Skills courses are available from £550 + VAT (6 hours).
A private course is ideal if you cannot make one of the set Communication Skills course dates or if you want a different course outline/focus.
We are happy to run private Communication Skills courses at your offices anywhere in Leeds, West Yorkshire, at our Manchester office or at a venue to suit you anywhere in the UK.
For our classroom Communication courses in Leeds, we use a number of city-centre venues, depending on availability.
All venues are within walking distance of the central Leeds train station and are situated close to public car parks as well as bus links.
All classroom courses start at 9:30 am and finish at 4:30 pm
More Information about our Leeds training courses, along with a map, can be found on our Leeds training page
Leeds Train Station: 0.4 Miles ~ 7 Minute Walk
Wellington Street Car Park: 0.1 Miles ~ 2 Minute Walk
CitiPark (Whitehall Road): 0.3 Miles ~ 6 Minute Walk
Leeds Train Station: 0.4 Miles ~ 10 Minute Walk
CitiPark (Whitehall Road): 0.1 Miles ~ 2 Minute Walk
Wellington Street Car Park: 0.4 Miles ~ 8 Minute Walk