Effective Communication Skills Training Course

Duration :1 Day
Venues :Manchester, Leeds, Liverpool, Birmingham - £295

  • 6 No more than 6 delegates
  • 5 star rated courses
  • Practice led learning
  • Lunch & refreshments provided
  • 3 month online support
communication Skills

Communication Skills Training Course: The Essentials

Effective communication plays a vital role in an individual's success and performance. Investing one day in our Effective Communications Skills Training Course will help you communicate with others to get the most out of your team and help you articulate and project your views more effectively.

Who this Effective Communications Skills Training course is for:

This is a one day Communication Skills Course which will benefit anyone in a management / supervisory role. It will help build your confidence and your communication skills and enhance your ability to instruct, influence and motivate others.

Benefits of this Effective Communications Skills Course

Delegates attending this training course will gain a clear insight into how to maximise the effectiveness of thier communications in order to achieving company goals and objectives, motivate staff, gain respect and inspire others. Contemporary theory is combined with practical suggestions, solutions, tips and techniques which make a real difference to the way in which delegates communicate within their organisation.

Communication Skills Course Topics

- Fundamentals of communicating in work and various situations

- Communicating over the phone, in emails and in writing

- Understanding words, tone and non-verbal communication

- How to give and receive feedback and why it is important

- How to communication assertively

- Understanding personalities and how to adapt communication styles

- Communication with your team

- How to inspire and get the most out of people

- One to One communication

View the full course outline at the bottom of this page.

Why Choose M Training's Effective Communication Skills Training Course
  • Run by a specialist communication skills trainer with over 10 years' experience in running communication skills courses
  • This course is limited to 5 places so you are guaranteed personal support throughout the course
  • Convenient locations in Manchester, Leeds and Liverpool
  • High quality course notes and support material
  • Lunch and refreshments provided
  • Certificate of Achievement

Effective Communication Skills Training

  • Manchester

    £295 + VAT
  • 30 April 2018
  • 04 June 2018
  • 09 July 2018
  • Leeds

    £295 + VAT
  • 31 May 2018
  • 13 July 2018
  • Liverpool

    £295 + VAT
  • 16 May 2018
  • 05 July 2018

Private and one-to-one courses

One-to-one and private group courses are available for Communications Skills from £550 + VAT.

These courses are ideal if you cannot make one of the set course dates or if you want a different course outline/focus.

How to Book a Private Communication Skills Course

One-to-one and private group courses can be run at your offices or at our Manchester office. 

To book please email info@mtraining.co.uk or call 0161 226 6032 to discuss your requirements.

Can't Make These Dates?

If you can't make the dates of this course, or if you want to go on this course sooner than the dates advertised, we may be able to offer you a private communications Skills course. Please email info@mtraining.co.uk and our trainer will get back to you with some options

Effective Communication Skills Training Course Outline

  • Introduction to improving your communication skills

    • The fundamental skills of communicating effectively at work
    • Communicating over the phone
    • Written communications including email 
    • Adapting communication styles to different situations
    • Maximising the impact of written and verbal communication to inspire others
    • Understanding the impact of words, tone and of non-verbal communication
    • Obstacles to effective communication at an individual, team and organisational level
    • Self presentation and promotion
  • Effective Feedback Skills

    • Why Feedback is critical for people and companies
    • The methods and types of feedback 
    • How to receive feedback and make it work for you
    • How to give feedback to make it more effective 
  • Assertive Communications

    • Understanding assertive communications 
    • The use of planning, structuring and the delivery of assertive communications 
    • Using assertive communications - practical examples and situations
  • Tailoring your communications to people

    • Understanding personalities and how they respond differently to communications
    • Understanding how each type of person likes to be communicated with
    • Adapting your communications to the different types of people you need to communicate with
  • Communication with your Team

    • Managing and inspiring people in meetings
    • Working out the best way to communicate with your team
    • When to use team communication and when to use one to one 
    • Effective communications on a one to one basis
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