Effective Communication Skills Training Course

Duration :1 DayCost: From £250
Venues :Manchester | Leeds | Liverpool | Online

Effective Communication Skills Training Course

Develop your skills to become an effective and inspirational communicator and build better relationships in the workplace with this 1-day course.

  • 6 Small Class Sizes
  • 5 star rated courses
  • Practice led learning
  • 3 month online support
  • Lunch & refreshments provided

Select from the tabs below to find out more:

Communication Skills Training Dates

Browse all public Communication Skills course dates below or use the filter to show only dates in specific locations.

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  • Course Dates
  • Venue
  • 18 February 2025
  • Manchester
  • View
  • 11 March 2025
  • Manchester
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  • 01 April 2025
  • Manchester
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Private Course Enquiries

Private Communication Skills Training Courses

One-to-one and private group Communication training courses are available from £690 + VAT.

Online Private Communication Skills courses are available from £590 + VAT (6 hours).

A private course is ideal if you cannot make one of the set Communication Skills course dates or if you want a different course outline/focus.

We are happy to run private Communication Skills courses at your offices anywhere in the UK, at our Manchester office or at a venue to suit you.

To enquire about a private Communication Skills course please email info@mtraining.co.uk or call 0161 226 6032 to discuss your requirements.

Private Communication Skills Training Enquiry

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  • Course Topics

    • Understanding effective communication
    • Factors affecting communication
    • How a message flows 
    • Barriers to communication and how to overcome them
    • The dynamics of face-to-face communication - body language and tone of voice
    • The power of words in communication
    • Developing good listening skills 
    • Being able to ask the right questions
    • Transmitting your message clearly and accurately
    • The differences between aggressive, assertive, and passive behaviour
    • How to use the assertiveness technique
    • Behaviour Style Analysis - Amiable, Expressive, Analyst, Driver
    • Adapting your styles to interact better with others
    • Know how to build relationships with others
  • Course Objectives

    • Set clear guidelines for effective communication skills in the workplace
    • Understand the everyday barriers to communication
    • Appreciate the important elements of effective face-to-face communication, and how to use them to be a confident communication
    • Develop questioning skills in order to obtain the information that you need
    • Increase active listening skills so that you clearly understand messages
    • Recognise different personality types and how to adapt your communication style
    • Learn how to be assertive so that you influence and persuade people whilst building and maintaining rapport

Manchester

Our Manchester Venue:

All our Communication Skills Courses Manchester are run from 9.30am to 4pm at our head office:

Greenheys Business Centre
Manchester Science Park
Pencroft Way
Manchester
M15 6JJ

Public Transport/Parking:

Free visitor parking is available at car park at the front of Greenheys building.

Manchester Oxford Road Train Station - 15 min walk

Manchester Piccadilly Train Station - 30 min walk

Access

Please let us know in advance if you have any mobility issues and will need any assistance. Disabled parking is provided.

More Information about our Manchester training courses, along with a map, can be found on our Manchester Training Page

Leeds

Our Leeds Venue:

Our public Leeds Communication Skills Courses are usually ran 9.30am to 4pm at:

Leeds Marriott Hotel
4 Trevelyan Square,
Boar Lane
Leeds, 
LS1 6ET

Public Transport /Parking:

The closest public car park is Trinity Car Park (2 min walk). 

The venue is also only a 5 minute walk from Leeds Train Station.

More Information about our Leeds training courses, along with a map, can be found on our Leeds Training page

Liverpool

Our Liverpool Venue:

Our public Communication Skills Training Liverpool are usually ran at 9.30am to 4pm at:

Liverpool Marriott Hotel City Centre
One Queen Square
Liverpool
L1 1RH

Public Transport/Parking:

The closest public car park is Q-Park Queens Square, which is opposite the hotel.

The venue is also only a 5 minute walk from Liverpool Lime Street Station.

More Information about our Liverpool training courses, along with a map, can be found on our Liverpool Training page

Online

The timings of our online courses vary and because we only have 4 delegates on these courses we can be flexible.

The standard timings for the Communication Skills Online course are as follows:

9.15am | Sign in - to check everyone is up ad running on the software – and show them the tools available

9.30am | Start - First session

11.00am | 15 min break

11.15am |  Second session

12.45am  | 45 min break

1.30pm  | Third session

3.00pm | 15 min break

3.15pm | Fourth session

4.30pm | Finish & Q&A

4.45pm | End

Communication Skills Training Course Reviews

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Head Office: Base, Greenheys Lane, Manchester Science Park, Manchester, M15 6LR
Leeds: West One, 114 Wellington St, Leeds, LS1 1BA
Birmingham: Innovation Birmingham, Faraday Wharf, Birmingham, B7 4BB
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