COVID-19

COVID-19 Update: 25th June 2020

We recognise that these are unsettling times and we want to help you to get the training you need in the safest way possible without compromising on the quality of the training.

We are delighted to announce that we will be reopening our Manchester training centre on the 14th July 2020.

Courses in Birmingham, Leeds and Liverpool will start again on the 21st July 2020.

Everyone here has been working hard to ensure we make your next visit safe, whilst maintaining the warm welcome and relaxed setting experience that our customers are used to. 

We are lucky to have spacious training rooms that allow us to comply with social distancing guidelines and we have put into place a range of new safety measures, including:

1. Adjustments to the training room layout to allow for a minimum of 1.5m social distancing (see photos below)
2. Reduction of class sizes to 4 to reduce the number of delegates in any room
3. Clear screens between delegates (See photos below)
4. Enhanced procedures and training for our staff regarding hygiene and the new safety procedures that are in place
5. Temperature checks for guests and trainers upon arrival
6. Hand washing /sanitising stations provided at all entrances for guests and staff
7. Enhanced and regular cleaning regimes covering all communal areas and training rooms
8. Snacks, sandwiches and other lunches we provide are individually wrapped.  Delegates can bring their own if they prefer.
9. Personal protective equipment is available for all delegates and staff who chose to wear them, including gloves and masks 
10. Delegates will be encouraged to bring their own pens and laptops. Where we provide pens and laptops they will be sanitised at the start of each course.
11. Where printed manuals are used the covers of delegate manuals will be sanitised and the manuals will be left on the delegate's table.
12. Sanitising wipes and liquid sanitiser will be on each table for delegates and the trainer to use.

Any further guidance from Public Health England will be followed closely and we will continually update you on any new policies and procedures as a result of this. 

Please ask if you want to see our COVID 19 risk assessment documents. 

Already have a booking with us? We will be in touch to reconfirm, or, if required, reschedule any bookings from July onward soon.

Anyone wishing to make a new booking or reschedule a previously cancelled booking can do so on this website or you can call us on 0161 226 6032. Our phone lines are open Monday to Friday, 9am-5.30pm. 

To offer increased flexibility, we will waive cancellation charges on courses booked in July and August.

May I also take this opportunity to thank you for your continued support over recent months.

Martin Woodfield

Managing Director, M Training & Consultancy Ltd

Online Virtual Classroom Courses

Nearly all our courses are also available as online 'Virtual Classroom' based courses.

All our online courses have 5 Star Ratings from delegates because they are very small size classes and because you can interact in a very similar way to the face to face training.

Our public Virtual Classroom courses are limited to 4 delegates to ensure everyone can ask questions, share screens, and receive a lot of personal support during the course.

Private online courses are available for larger groups or for one-to-one training.

Find out more about our Virtual Classroom courses here

Cancellations / Refunds

Given the impact of COVID-19, we have adapted our cancellation policy to provide our customers with the most flexible cancellation terms we can offer during these challenging times.   

For anyone making new bookings of classroom-based training between today and 31st August 2020, we will allow those bookings to be changed to another date at any time with no charge. You may also cancel a course at no charge up to 24 hours before the course.

You can also move onto our Virtual Classroom courses at any time at no cost. 

Our Manchester Training Centre is opening on the 14th July

Here are a couple of pictures of our revamped training rooms to allow for social distancing.

Unit 40 - This room is pretty large ad allows for 4 delegates plus a trainer. 

This new layout allows everyone to be at least 1.5m+ apart.

Unit 46 is quite spacious but it is a smaller room. 

It will be used for courses for up to three delegates and a trainer with a comfortable 1.5m+ social distance. 

Questions

If you have any questions regarding our courses, procedures for dealing with Covid-19 and /or our cancellation terms please contact us at info@mtraining.co.uk or call 0161 226 6932