Everyone here has worked hard to ensure we make your next visit safe, whilst maintaining the warm welcome and relaxed setting experience that our customers are used to.
We are lucky to have spacious training rooms that allow us to comply with social distancing guidelines and we have put into place a range of new safety measures, including:
Any further guidance from Public Health England will be followed closely and we will continually update you on any new policies and procedures as a result of this.
We have had no incidence of trainers or delegates having Covid to date but please ask if you want to see our COVID 19 risk assessment documents.
To offer increased flexibility, we have reduced cancellation terms to 24 hours for courses booked in January or February 2021.
May I also take this opportunity to thank you for your continued support over recent months.
Managing Director, M Training & Consultancy Ltd
Nearly all our courses are also available as online 'Virtual Classroom' based courses. These are continuing to run as scheduled.
All our online courses have 5 Star Ratings from delegates because we have very small size classes and because you can interact in a very similar way to the face to face training.
Our public Virtual Classroom courses are limited to 6 delegates to ensure everyone can ask questions, share screens, and receive a lot of personal support during the course.
Private online courses are available for larger groups or for one-to-one training.
Given the impact of COVID-19, we have adapted our cancellation policy to provide our customers with the most flexible cancellation terms we can offer during these challenging times.
For anyone making new bookings of classroom-based training in January and February 2021, we will allow those bookings to be changed to another date up to 24 hours before the course with no charge. If you cancel with less than 24 hours notice we reserve the right to charge you 50% of the fees to cover some of our costs. With evidence of a positive test you can cancel at any time with no cost to you.
We reserve the right to cancel any course with no notice period if government guidance requires us to do so; or if we believe that there is a higher risk to our staff or delegates. Any delegates booked onto a course that we have had to cancel will be offered alternative dates. If none of these dates are suitable you will be entitled to a full refund. We cannot be responsible for any consequential loss, such as travel or accommodation costs, due to cancellation by M Training.
Here are a couple of pictures of our revamped training rooms to allow for social distancing.
Unit 40 - This room is pretty large and allows for 4 delegates plus a trainer.
This new layout allows everyone to be at least 1.5m+ apart.
Unit 46 is quite spacious but it is a smaller room.
It will be used for courses for up to three delegates and a trainer with a comfortable 1.5m+ social distance.
If you have any questions regarding our courses, procedures for dealing with Covid-19, and /or our cancellation terms please contact us at firstname.lastname@example.org or call 0161 226 6932